WATER MAINS
THE CLAIM JOURNEY
Our dedicated Claims Advisor contacts our customer to understand the nature of the issue they are experiencing and discuss their options
Our Auger Engineer visits our customer’s property aiming to investigate and fix the leak on the same day
Our Technician will review the completed works to ensure they are of high quality or propose further works if necessary
Our Claims Advisor contacts our customer shortly after the repair visit to confirm they are happy with our works and complete our Customer Satisfaction Survey