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OFF MAINS

Our Off Mains Services | What’s Our Process? | Who Will Be Involved? | What Are Benefits Of Our Service? | Auger For You

OUR OFF MAINS SERVICE

Expert solutions for all things off mains…

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Non-intrusive inspections of your off mains drainage systems

CCTV SURVEYS

SEPTIC TANKS

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Professional septic tank services including trusted installation in collaboration with Marsh

SEWAGE TREATMENT PLANTS

Expert sewage treatment solutions for safe, reliable operation

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Quick, reliable installation to prevent further costly damage

DRAINAGE FIELDS

SOAKAWAYS

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Comprehensive projects for lasting drainage performance

PERCOLATION TESTING

Precise assessments for worry-free drainage planning

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Efficient enabling & reinstatement solutions for a smooth claim journey

ENABLING & REINSTATEMENT

OUR PROCESS AT A GLANCE

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Claim accepted notification with text about collection of excess charges and scheduling repairs, on a black background with a white circle.
A circular infographic with a black background and a gray inner circle. At the top of the circle is a green circle with the number 4. Inside the gray circle, there is a heading that says 'CLAIM DECLINED' and descriptive text explaining that if no insurable defects are found, the claim is declined, and the claims technician will call to advise next steps.

Click here for a more detailed breakdown of our off mains claim process…

WHO WILL BE HANDLING YOUR CLAIM?

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Michael Hearty

Head Of Field Operations

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Callum Ridgway

Engineer Operations Manager

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Ana Clark

Senior Off Mains Advisor

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Zach Rowlands

Off Mains Co-ordinator

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Tom Sharrock

Off Mains Claims Technician

WHAT ARE THE BENEFITS OF OUR SERVICE?

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With 30+ years of experience, you can feel confident your property is in the right hands

EXPERT HELP YOU CAN TRUST

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We put you at the heart of everything we do, making decisions with your needs & best interests in mind

YOU COME FIRST

GETTING THINGS SORTED

We act proactively & efficiently to keep things moving & get your problems resolved as quickly as possible

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We use the latest technology to find the right solution for your property, including no-dig repairs wherever possible

SMARTER SOLUTIONS

WITH YOU EVERY STEP

You’ll deal with Auger people throughout your journey, giving you a consistent & personal service from start to finish

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Our repair work comes with a guarantee, so you can have confidence in the work we carry out

REPAIRS YOU CAN RELY ON

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Our recognised accreditations & high standards help ensure work at your property is carried out safely & responsibly

IN SAFE HANDS

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If your claim is declined, your dedicated Claims Technician can discuss the option of having us carry out the repairs privately.

You can trust us to provide a premier experience tailored to your needs, and to do ‘whatever it takes’ for you, every step of the way.

Declined Insurance Claim? We can help!

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