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SUBSIDENCE

OUR SUBSIDENCE SERVICE

Expert solutions for all things subsidence…

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SITE INVESTIGATION

Expert investigations including trial holes & bore holes

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SAMPLING

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Including roots, soils, concrete & water to provide insight & clarity

ABORIST SERVICES

Detailed risk reports, all tree works & root barriers to protect your home

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Level & crack monitoring, & deep datum installations for informed decisions

MONITORING

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Efficient enabling & reinstatement solutions for a smooth claim journey

ENABLING & REINSTATEMENT

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LICENSING & PERMITS

Reliable management by us to reduce delays & ensure complete compliance

OUR PROCESS AT A GLANCE

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Circle with a green top label numbered 3. Inside, gray background with bold text 'CLAIM ACCEPTED' and paragraph about excess collection and repair appointment for property maintenance.
Circle with text indicating that a claim has been declined due to no insurable defects, and a note that the claims technician will contact the customer for next steps.

Click here for a more detailed breakdown of our subsidence claim process…

WHO WILL BE HANDLING YOUR CLAIM?

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David Brewster

Director

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Michael Hearty

Head Of Field Operations

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Callum Ridgway

Customer Operations Manager

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Michael Hodgson

Drainage Investigation Operations Manager

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Courtney Jebb

Senior Subsidence Claims Technician

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Sam Williams

Subsidence Claims Technician

Harry Rogers

Subsidence Claims Technician

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Holly Peacock

Subsidence Claims Technician

WHAT ARE THE BENEFITS OF OUR SERVICE?

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We are known for being the best in the industry, with 30+ years of knowledge & experience

INDUSTRY EXPERTS

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We put our customers at the heart of everything we do, keeping your best interests in mind at every step

CUSTOMER FOCUSED

QUICK & EFFICIENT

We prioritise proactivity without compromising on quality, ensuring a swift service is delivered every time

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INNOVATIVE

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We use innovative technology & equipment to provide eco-conscious no-dig solutions where possible

PERSONAL SERVICE

We don’t use subcontractors, meaning you’ll only deal with Auger people at every step in your journey

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We provide a DrainShield, TankShield & WaterShield guarantee on all repair works completed, giving you peace of mind

PEACE OF MIND

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COMPLIANT

We hold ISO accreditations in Health & Safety, Quality & Sustainability, guaranteeing a low-risk service

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If your claim is declined, your dedicated Claims Technician can discuss the option of having us carry out the repairs privately.

You can trust us to provide a premier experience tailored to your needs, and to do ‘whatever it takes’ for you, every step of the way.

Declined Insurance Claim? We can help!

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Rospa Fleet Safety Award Gold 2018
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