20 years ago, in April 2001, Iain Jones became one of the first members of our external engineering team, working on subsidence site investigations as part of a team of only 3 based solely in the North West. Iain is now our longest serving engineer, and has been the backbone of our now nationwide workforce for the past two decades.
Throughout his Auger career, Iain has often taken a leading role in representing Auger on camera. In 2010, he starred in multiple episodes of Channel 4's 'Help My House is Falling Down', presented by Sarah Beeney, carrying out drainage investigations at properties experiencing subsidence issues and explaining his conclusions. In 2013, Iain was the focus of a case study video by Magicomm about Auger's industry-first adoption of their 'digital pen' solution to allow for the instant upload of data from site to our technical team.
Having been the first to be promoted to the position of Senior Engineer, and appointed as our first ever External Trainer in 2017, Iain single-handedly overhauled our engineer core training programme for new starters, using his vast experience to map out the ideal induction plan to guide those who join us in the 'Auger way'. Through this role, Iain has supported many of our Assistant Engineers to progress through and graduate from the Auger Academy, and helped train over 100 new recruits in total.
Iain has also been a vital member of our Health and Safety Committee throughout his time with us, putting to use his NEBOSH qualification to create a safe working environment for his colleagues. During his spare time Iain is a Boy Scout Leader, and is responsible for organising activities and training youth members through the Scout programme. He is also a keen canoeist and outdoor enthusiast, having toured France in his campervan a couple of years ago.
Without fail, Iain goes above and beyond for his customers and colleagues, never going home for the day if there is a policyholder to be helped or a fellow engineer who needs an extra hand. He not only embodies everything we stand for at Auger, but has been crucial in embedding these values across our external workforce as we have grown from an engineering team of 3 to 100 over the past 20 years.
Thank you for two decades of doing 'Whatever it Takes', Iain.