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Trends in UK Household Insurance

Trends in UK Household Insurance

Technology reporter Whatech summarised 2016 UK household insurance purchasing patterns on August 3, 2017. The main thrusts of their report are (a) the banking channel is growing, (b) retailers are haemorrhaging share, and (c) brokers are increasingly disrupted.

The Next Process, Our Customer

The Next Process, Our Customer

Engine Service Design published a report regarding the standard of customer service in the UK. Although they polled just 1,025 UK adults, we are confident their findings are statistically relevant. They report the poorest performers are now Insurance (+2.9 %), Broadband (+3.3%), and Air Travel (+ 4.3%) worse.

Can Smart Devices Outwit Insurance Risks

Can Smart Devices Outwit Insurance Risks

Finding ways to protect against financial risk goes back over 3.5 thousand years. The Babylonian Code of Hammurabi circa BC 1750 records how merchants borrowed money to pay for their stock, whereby lenders were at risk if their security, their ships sank.

GDPR Players on the Client’s Stage

GDPR Players on the Client’s Stage

The EU’s General Data Protection Regulation or GDPR has the full force of law from 25 May 2018, no matter what Brexit may hold in store. In a few choice syllables, it affirms that personal information belongs to individuals, and they have complete control over what happens to it.

Mechanising Insurance Claim Adjudication – Is This Possible?

Mechanising Insurance Claim Adjudication – Is This Possible?

We have been mechanising tasks since the industrial revolution, which created opportunities for the people it replaced. The internet has been alive with news of robots taking away our jobs too. Business Insider thinks low-wage-low-tech jobs are most likely to feel the crunch.